PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE BLOOMM VIBE PLATFORM
Welcome to BLOOMM VIBE, a wellness and intimacy-focused platform operated by Bloomm Vibe Wellness (Proprietorship) (“we”, “our”, “us”, the “Company”). Our website, https://bloomvibe.in/, allows you (“you”, “your”) to explore and purchase a curated selection of high-quality intimate wellness products (“Products”) along with informative, empowering content related to health, wellness, and personal care (“Information”).
These Terms of Use (“Terms”) govern your access and use of the Platform, its Products, and all associated content. By accessing, browsing, or using our Platform, or by clicking “I AGREE”, “SUBMIT” or any similar action, you confirm that you have read, understood, and agree to be bound by these Terms along with our Privacy Policy, Return & Cancellation Policy, and other rules and policies (“Policies”) referenced herein. If you disagree with any part of these Terms or Policies, please refrain from using the Platform.
We may revise these Terms from time to time. Continued use of the Platform following any updates constitutes your acceptance of those changes. Please revisit this page regularly to stay informed.
1. Eligibility
You must be at least 21 years old and legally competent to enter into a binding contract to access and use the Platform.
2. Account & Usage
2.1 Account Creation: You can shop as a guest or create a Bloomm Vibe Account using your email and mobile verification. Registered users can access additional features such as order history and saved preferences.
2.2 User Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.
2.3 Security: If you suspect any unauthorised use of your account, please contact us at support@bloommvibe.com
2.4 Termination: We reserve the right to suspend or terminate your account or access to the Platform at our discretion, including for violations of these Terms.
3. License & Restrictions
We grant you a limited, non-transferable, and revocable license to use the Platform for personal and non-commercial purposes. You may not copy, reproduce, modify, or use any part of the Platform, Products, or Information without prior written consent.
4. Products & Content
We strive to ensure that all product descriptions, visuals, and content on the Platform are accurate and up-to-date. However, minor discrepancies may occur due to digital display or typographical errors.
All Products are intended for personal use only and are not for resale or commercial distribution.
5. Payments
We accept payments through secure channels, including Credit/Debit Cards, Net Banking, UPI, E-Wallets, and authorised Gift Cards. Payments are processed via trusted third-party gateways, and we are not responsible for any issues arising from their use.
All prices are inclusive of applicable GST and taxes unless otherwise mentioned.
6. Shipping & Delivery
Orders are shipped via trusted delivery partners and dispatched in discreet packaging. Estimated delivery timelines and policies can be found in our Shipping & Delivery Policy.
7. Returns & Cancellations
Due to the nature of our Products, we follow strict hygiene and return policies. Please refer to our detailed Returns & Cancellation Policy available on the Platform.
8. Refunds
Eligible refunds are processed as per our Refund Policy. Timelines may vary based on your bank/payment gateway.
9. Use of Third-Party Services & Ads
The Platform may link to third-party websites or display third-party content. We do not control or endorse these services and are not liable for their content or practices.
10. Disclaimers
- Our Products are not medical devices and are not intended to diagnose, treat, or cure any condition.
- Information shared on our platform, including blog content or expert Q&As, is for informational purposes only and does not substitute for professional medical advice.
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Platform access requires a stable internet connection. We are not responsible for connectivity issues or device malfunctions.
11. Intellectual Property
All content, trademarks, designs, and other intellectual property on the Platform belong to Bloomm Vibe and may not be used without express written permission.
12. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising out of your use of the Platform, Products, or Information. Our total liability shall not exceed INR 1,000.
13. Indemnification
You agree to indemnify and hold harmless Bloomm Vibe, its directors, employees, and affiliates against any claims or liabilities arising from your use of the Platform, violation of the Terms, or breach of any third-party rights.
14. User Conduct & Prohibited Activities
You agree not to use the Platform:
- For any illegal or unauthorised purpose
- To harass, impersonate, or defraud anyone
- To post or transmit objectionable content, spam, or malware
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To infringe on others’ privacy or intellectual property rights
Violation of these terms may result in immediate termination of access.
15. Termination
We may terminate or suspend access to the Platform at any time without notice if you breach these Terms or for any other reason deemed appropriate.
16. Communications
By using our Platform, you consent to receive electronic communications from us related to updates, promotions, transactions, or alerts.
17. Grievance Officer
For any complaints or concerns, please reach out to our Grievance Officer:
Email: support@bloommvibe.com
We aim to respond within 24 hours and resolve complaints within 15 days.
18. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of India. Any disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 1996.
19. Miscellaneous
- Modification: We reserve the right to update these Terms at any time without notice.
- Force Majeure: We are not responsible for delays due to events beyond our control.
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Severability: If any part of these Terms is found invalid, the remainder shall still apply.
Contact Us
For any queries regarding these Terms, write to us at: support@bloommvibe.com Last Updated: July 1st, 2025
